| BRAND |
MODEL |
ERROR CODE |
MOST LIKELY
CAUSE |
| XEROX |
1012 |
E1 |
Paper jammed |
| XEROX |
1012 |
E3 |
Paper jammed in
the fusing unit |
| XEROX |
1012 |
E5 |
upper clamshell
open |
| XEROX |
1012 |
E6 |
DF cover open |
| XEROX |
1012 |
J1 |
Add toner |
| XEROX |
1012 |
J3 |
the master unit
installed incorectly |
| XEROX |
1012 |
J7 |
the master unit
life has expired |
| XEROX |
1012 |
L6 |
no key counter
present |
| XEROX |
1012 |
L8 |
the machine is
overheated |
| XEROX |
1012 |
U1 |
ain drive lock |
| XEROX |
1012 |
U2 |
scanner not
finding the home position |
| XEROX |
1012 |
U3 |
lenses or
mirrors not finding home position |
| XEROX |
1012 |
U4 |
the fusing unit
is not heating up |
| XEROX |
1012 |
U6 |
the battery
voltage is too low |
| XEROX |
1012 |
U8 |
exposure lamp
blown, lamp terminals contact or regulator |
| XEROX |
1012 |
E6 |
exposure lamp
blown, lamp terminals contact or regulator |
| XEROX |
5012 |
E1 |
Paper jammed |
| XEROX |
5012 |
E3 |
Paper jammed in
the fusing unit |
| XEROX |
5012 |
E5 |
upper clamshell
open |
| XEROX |
5012 |
E6 |
DF cover open |
| XEROX |
5012 |
J1 |
Add toner |
| XEROX |
5012 |
J3 |
the master unit
installed incorectly |
| XEROX |
5012 |
J7 |
the master unit
life has expired |
| XEROX |
5012 |
L6 |
no key counter
present |
| XEROX |
5012 |
L8 |
the machine is
overheated |
| XEROX |
5012 |
U1 |
ain drive lock |
| XEROX |
5012 |
U2 |
scanner not
finding the home position |
| XEROX |
5012 |
U3 |
lenses or
mirrors not finding home position |
| XEROX |
5012 |
U4 |
the fusing unit
is not heating up |
| XEROX |
5012 |
U6 |
the battery
voltage is too low |
| XEROX |
5012 |
U8 |
exposure lamp
blown, lamp terminals contact or regulator |
| XEROX |
5012 |
E6 |
exposure lamp
blown, lamp terminals contact or regulator |
| XEROX |
5012 |
C8 |
by-pass feeder
jammed or missing paper |
| XEROX |
5012 |
C9 |
by-pass feeder
jammed or sensor faulty |
| XEROX |
5016 |
A1-1 |
DF feeding jam |
| XEROX |
5016 |
A1-2 |
DF paper jam |
| XEROX |
5016 |
A2-1 |
DF paper jam |
| XEROX |
5016 |
A2-2 |
DF paper jam |
| XEROX |
5016 |
A3 |
DF cover open |
| XEROX |
5016 |
A5 |
DF duplex cover
open |
| XEROX |
5016 |
A6 |
DF sensor faulty |
| XEROX |
5016 |
A9 |
DF transport
belt jammed |
| XEROX |
5016 |
C1-3 |
Paper Tray#1 jam |
| XEROX |
5016 |
C2-3 |
Paper Tray#2 jam |
| XEROX |
5016 |
C3-3 |
Paper Tray#3 jam |
| XEROX |
5016 |
C9-3 |
By-Pass Tray jam |
| XEROX |
5016 |
E1-11 |
paper jam when
feeding from feeding station#1 |
| XEROX |
5016 |
E1-12 |
paper jam when
feeding from feeding station#2 |
| XEROX |
5016 |
E1-13 |
paper jam when
feeding from feeding station#3 |
| XEROX |
5016 |
E1-14 |
paper jam when
feeding from by-pass |
| XEROX |
5016 |
E1-6 |
paper present in
the machine at power-on |
| XEROX |
5016 |
E3-31 |
paper jam when
feeding from feeding station#1 |
| XEROX |
5016 |
E3-32 |
paper jam when
feeding from feeding station#2 |
| XEROX |
5016 |
E3-33 |
paper jam when
feeding from feeding station#3 |
| XEROX |
5016 |
E3-34 |
paper jam when
feeding from by-pass |
| XEROX |
5016 |
E3-6 |
exit sensor
detects paper |
| XEROX |
5016 |
E5 |
front left cover
open |
| XEROX |
5016 |
E6 |
open covers |
| XEROX |
5016 |
F5 |
sorter cover
open |
| XEROX |
5016 |
F8 |
communication
with the sorter is lost |
| XEROX |
5016 |
J1 |
Add toner |
| XEROX |
5016 |
J3 |
imaging unit not
installed properly |
| XEROX |
5016 |
J7-1 |
imiging unit
reached 40 copies |
| XEROX |
5016 |
J7-2 |
imaging unit
needs to be replaced |
| XEROX |
5016 |
J8-1 |
wrong imaging
unit |
| XEROX |
5016 |
J8-2 |
imaging unit
counter error |
| XEROX |
5016 |
J8-3 |
imaging unit
counter error |
| XEROX |
5016 |
J8-4 |
imaging unit
counter error |
| XEROX |
5016 |
U1 |
main drive
locked |
| XEROX |
5016 |
U2-1 |
scanner not
finding the home position |
| XEROX |
5016 |
U2-2 |
scanner not
finding the home position |
| XEROX |
5016 |
U2-3 |
scanner not
finding the home position |
| XEROX |
5016 |
U2-4 |
scanner not
finding the home position |
| XEROX |
5016 |
U3 |
lenses or
mirrors not finding home position |
| XEROX |
5016 |
U4-1 |
thermistor
faulty |
| XEROX |
5016 |
U4-2 |
fusing unit not
heating up |
| XEROX |
5016 |
U4-3 |
overheated
fusing unit |
| XEROX |
5016 |
U4-4 |
overheated
fusing unit |
| XEROX |
5016 |
U4-6 |
overheated
fusing unit |
| XEROX |
5016 |
U6-5 |
EPROM-ul expired |
| XEROX |
5016 |
U8-1 |
exposure lamp
blown, lamp terminals contact or regulator |
| XEROX |
5016 |
U8-2 |
exposure lamp
blown, lamp terminals contact or regulator |
| XEROX |
5016 |
U8-3 |
exposure lamp
blown, lamp terminals contact or regulator |
| XEROX |
5016 |
U8-4 |
exposure lamp
blown, lamp terminals contact or regulator |
| XEROX |
5016 |
U8-5 |
exposure lamp
blown, lamp terminals contact or regulator |
| XEROX |
5016 |
U8-6 |
exposure lamp
blown, lamp terminals contact or regulator |
| XEROX |
5017 |
A1-1 |
DF feeding jam |
| XEROX |
5017 |
A1-2 |
DF paper jam |
| XEROX |
5017 |
A2-1 |
DF paper jam |
| XEROX |
5017 |
A2-2 |
DF paper jam |
| XEROX |
5017 |
A3 |
DF cover open |
| XEROX |
5017 |
A5 |
DF duplex cover
open |
| XEROX |
5017 |
A6 |
DF sensor faulty |
| XEROX |
5017 |
A9 |
DF transport
belt jammed |
| XEROX |
5017 |
C1-3 |
Paper Tray#1 jam |
| XEROX |
5017 |
C2-3 |
Paper Tray#2 jam |
| XEROX |
5017 |
C3-3 |
Paper Tray#3 jam |
| XEROX |
5017 |
C9-3 |
By-Pass Tray jam |
| XEROX |
5017 |
E1-11 |
paper jam when
feeding from feeding station#1 |
| XEROX |
5017 |
E1-12 |
paper jam when
feeding from feeding station#2 |
| XEROX |
5017 |
E1-13 |
paper jam when
feeding from feeding station#3 |
| XEROX |
5017 |
E1-14 |
paper jam when
feeding from by-pass |
| XEROX |
5017 |
E1-6 |
paper present in
the machine at power-on |
| XEROX |
5017 |
E3-31 |
paper jam when
feeding from feeding station#1 |
| XEROX |
5017 |
E3-32 |
paper jam when
feeding from feeding station#2 |
| XEROX |
5017 |
E3-33 |
paper jam when
feeding from feeding station#3 |
| XEROX |
5017 |
E3-34 |
paper jam when
feeding from by-pass |
| XEROX |
5017 |
E3-6 |
exit sensor
detects paper |
| XEROX |
5017 |
E5 |
front left cover
open |
| XEROX |
5017 |
E6 |
open covers |
| XEROX |
5017 |
F5 |
sorter cover
open |
| XEROX |
5017 |
F8 |
communication
with the sorter is lost |
| XEROX |
5017 |
J1 |
Add toner |
| XEROX |
5017 |
J3 |
imaging unit not
installed properly |
| XEROX |
5017 |
J7-1 |
imiging unit
reached 40 copies |
| XEROX |
5017 |
J7-2 |
imaging unit
needs to be replaced |
| XEROX |
5017 |
J8-1 |
wrong imaging
unit |
| XEROX |
5017 |
J8-2 |
imaging unit
counter error |
| XEROX |
5017 |
J8-3 |
imaging unit
counter error |
| XEROX |
5017 |
J8-4 |
imaging unit
counter error |
| XEROX |
5017 |
U1 |
main drive
locked |
| XEROX |
5017 |
U2-1 |
scanner not
finding the home position |
| XEROX |
5017 |
U2-2 |
scanner not
finding the home position |
| XEROX |
5017 |
U2-3 |
scanner not
finding the home position |
| XEROX |
5017 |
U2-4 |
scanner not
finding the home position |
| XEROX |
5017 |
U3 |
lenses or
mirrors not finding home position |
| XEROX |
5017 |
U4-1 |
thermistor
faulty |
| XEROX |
5017 |
U4-2 |
fusing unit not
heating up |
| XEROX |
5017 |
U4-3 |
overheated
fusing unit |
| XEROX |
5017 |
U4-4 |
overheated
fusing unit |
| XEROX |
5017 |
U4-6 |
overheated
fusing unit |
| XEROX |
5017 |
U6-5 |
EPROM-ul expired |
| XEROX |
5017 |
U8-1 |
exposure lamp
blown, lamp terminals contact or regulator |
| XEROX |
5017 |
U8-2 |
exposure lamp
blown, lamp terminals contact or regulator |
| XEROX |
5017 |
U8-3 |
exposure lamp
blown, lamp terminals contact or regulator |
| XEROX |
5017 |
U8-4 |
exposure lamp
blown, lamp terminals contact or regulator |
| XEROX |
5017 |
U8-5 |
exposure lamp
blown, lamp terminals contact or regulator |
| XEROX |
5017 |
U8-6 |
exposure lamp
blown, lamp terminals contact or regulator |
| XEROX |
Vivace 130 |
A1-1 |
DF feeding jam |
| XEROX |
Vivace 130 |
A1-2 |
DF paper jam |
| XEROX |
Vivace 130 |
A2-1 |
DF paper jam |
| XEROX |
Vivace 130 |
A2-2 |
DF paper jam |
| XEROX |
Vivace 130 |
A3 |
DF cover open |
| XEROX |
Vivace 130 |
A5 |
DF duplex cover
open |
| XEROX |
Vivace 130 |
A6 |
DF sensor faulty |
| XEROX |
Vivace 130 |
A9 |
DF transport
belt jammed |
| XEROX |
Vivace 130 |
C1-3 |
Paper Tray#1 jam |
| XEROX |
Vivace 130 |
C2-3 |
Paper Tray#2 jam |
| XEROX |
Vivace 130 |
C3-3 |
Paper Tray#3 jam |
| XEROX |
Vivace 130 |
C9-3 |
By-Pass Tray jam |
| XEROX |
Vivace 130 |
E1-11 |
paper jam when
feeding from feeding station#1 |
| XEROX |
Vivace 130 |
E1-12 |
paper jam when
feeding from feeding station#2 |
| XEROX |
Vivace 130 |
E1-13 |
paper jam when
feeding from feeding station#3 |
| XEROX |
Vivace 130 |
E1-14 |
paper jam when
feeding from by-pass |
| XEROX |
Vivace 130 |
E1-6 |
paper present in
the machine at power-on |
| XEROX |
Vivace 130 |
E3-31 |
paper jam when
feeding from feeding station#1 |
| XEROX |
Vivace 130 |
E3-32 |
paper jam when
feeding from feeding station#2 |
| XEROX |
Vivace 130 |
E3-33 |
paper jam when
feeding from feeding station#3 |
| XEROX |
Vivace 130 |
E3-34 |
paper jam when
feeding from by-pass |
| XEROX |
Vivace 130 |
E3-6 |
exit sensor
detects paper |
| XEROX |
Vivace 130 |
E5 |
front left cover
open |
| XEROX |
Vivace 130 |
E6 |
open covers |
| XEROX |
Vivace 130 |
F1 |
sorter problems |
| XEROX |
Vivace 130 |
F5 |
sorter cover
open |
| XEROX |
Vivace 130 |
F8 |
communication
with the sorter is lost |
| XEROX |
Vivace 130 |
F9 |
sorter bins
position error |
| XEROX |
Vivace 130 |
J1 |
Add toner |
| XEROX |
Vivace 130 |
J3 |
imaging unit not
installed properly |
| XEROX |
Vivace 130 |
J7-1 |
imiging unit
reached 40 copies |
| XEROX |
Vivace 130 |
J7-2 |
imaging unit
needs to be replaced |
| XEROX |
Vivace 130 |
J8-1 |
wrong imaging
unit |
| XEROX |
Vivace 130 |
J8-2 |
imaging unit
counter error |
| XEROX |
Vivace 130 |
J8-3 |
imaging unit
counter error |
| XEROX |
Vivace 130 |
J8-4 |
imaging unit
counter error |
| XEROX |
Vivace 130 |
U1 |
main drive
locked |
| XEROX |
Vivace 130 |
U2-1 |
scanner not
finding the home position |
| XEROX |
Vivace 130 |
U2-2 |
scanner not
finding the home position |
| XEROX |
Vivace 130 |
U2-3 |
scanner not
finding the home position |
| XEROX |
Vivace 130 |
U2-4 |
scanner not
finding the home position |
| XEROX |
Vivace 130 |
U3 |
lenses or
mirrors not finding home position |
| XEROX |
Vivace 130 |
U4-1 |
thermistor
faulty |
| XEROX |
Vivace 130 |
U4-2 |
fusing unit not
heating up |
| XEROX |
Vivace 130 |
U4-3 |
overheated
fusing unit |
| XEROX |
Vivace 130 |
U4-4 |
overheated
fusing unit |
| XEROX |
Vivace 130 |
U4-6 |
overheated
fusing unit |
| XEROX |
Vivace 130 |
U6-2 |
RAM error |
| XEROX |
Vivace 130 |
U6-4 |
NV-RAM error |
| XEROX |
Vivace 130 |
U6-5 |
EPROM expired |
| XEROX |
Vivace 130 |
U8-1 |
exposure lamp
blown, lamp terminals contact or regulator |
| XEROX |
Vivace 130 |
U8-2 |
exposure lamp
blown, lamp terminals contact or regulator |
| XEROX |
Vivace 130 |
U8-3 |
exposure lamp
blown, lamp terminals contact or regulator |
| XEROX |
Vivace 130 |
U8-4 |
exposure lamp
blown, lamp terminals contact or regulator |
| XEROX |
Vivace 130 |
U8-5 |
exposure lamp
blown, lamp terminals contact or regulator |
| XEROX |
Vivace 130 |
U8-6 |
exposure lamp
blown, lamp terminals contact or regulator |
| XEROX |
VIVACE 160 |
A1-1 |
DF feeding jam |
| XEROX |
VIVACE 160 |
A1-2 |
DF paper jam |
| XEROX |
VIVACE 160 |
A2-1 |
DF paper jam |
| XEROX |
VIVACE 160 |
A2-2 |
DF paper jam |
| XEROX |
VIVACE 160 |
A3 |
DF cover open |
| XEROX |
VIVACE 160 |
A5 |
DF duplex cover
open |
| XEROX |
VIVACE 160 |
A6 |
DF sensor faulty |
| XEROX |
VIVACE 160 |
A9 |
DF transport
belt jammed |
| XEROX |
VIVACE 160 |
C1-3 |
Paper Tray#1 jam |
| XEROX |
VIVACE 160 |
C2-3 |
Paper Tray#2 jam |
| XEROX |
VIVACE 160 |
C3-3 |
Paper Tray#3 jam |
| XEROX |
VIVACE 160 |
C9-3 |
By-Pass Tray jam |
| XEROX |
VIVACE 160 |
E1-11 |
paper jam when
feeding from feeding station#1 |
| XEROX |
VIVACE 160 |
E1-12 |
paper jam when
feeding from feeding station#2 |
| XEROX |
VIVACE 160 |
E1-13 |
paper jam when
feeding from feeding station#3 |
| XEROX |
VIVACE 160 |
E1-14 |
paper jam when
feeding from by-pass |
| XEROX |
VIVACE 160 |
E1-6 |
paper present in
the machine at power-on |
| XEROX |
VIVACE 160 |
E3-31 |
paper jam when
feeding from feeding station#1 |
| XEROX |
VIVACE 160 |
E3-32 |
paper jam when
feeding from feeding station#2 |
| XEROX |
VIVACE 160 |
E3-33 |
paper jam when
feeding from feeding station#3 |
| XEROX |
VIVACE 160 |
E3-34 |
paper jam when
feeding from by-pass |
| XEROX |
VIVACE 160 |
E3-6 |
exit sensor
detects paper |
| XEROX |
VIVACE 160 |
E5 |
front left cover
open |
| XEROX |
VIVACE 160 |
E6 |
open covers |
| XEROX |
VIVACE 160 |
F1 |
sorter problems |
| XEROX |
VIVACE 160 |
F5 |
sorter cover
open |
| XEROX |
VIVACE 160 |
F8 |
communication
with the sorter is lost |
| XEROX |
VIVACE 160 |
F9 |
sorter bins
position error |
| XEROX |
VIVACE 160 |
J1 |
Add toner |
| XEROX |
VIVACE 160 |
J3 |
imaging unit not
installed properly |
| XEROX |
VIVACE 160 |
J7-1 |
imiging unit
reached 40 copies |
| XEROX |
VIVACE 160 |
J7-2 |
imaging unit
needs to be replaced |
| XEROX |
VIVACE 160 |
J8-1 |
wrong imaging
unit |
| XEROX |
VIVACE 160 |
J8-2 |
imaging unit
counter error |
| XEROX |
VIVACE 160 |
J8-3 |
imaging unit
counter error |
| XEROX |
VIVACE 160 |
J8-4 |
imaging unit
counter error |
| XEROX |
VIVACE 160 |
U1 |
main drive
locked |
| XEROX |
VIVACE 160 |
U2-1 |
scanner not
finding the home position |
| XEROX |
VIVACE 160 |
U2-2 |
scanner not
finding the home position |
| XEROX |
VIVACE 160 |
U2-3 |
scanner not
finding the home position |
| XEROX |
VIVACE 160 |
U2-4 |
scanner not
finding the home position |
| XEROX |
VIVACE 160 |
U3 |
lenses or
mirrors not finding home position |
| XEROX |
VIVACE 160 |
U4-1 |
thermistor
faulty |
| XEROX |
VIVACE 160 |
U4-2 |
fusing unit not
heating up |
| XEROX |
VIVACE 160 |
U4-3 |
overheated
fusing unit |
| XEROX |
VIVACE 160 |
U4-4 |
overheated
fusing unit |
| XEROX |
VIVACE 160 |
U4-6 |
overheated
fusing unit |
| XEROX |
VIVACE 160 |
U6-2 |
RAM error |
| XEROX |
VIVACE 160 |
U6-4 |
NV-RAM error |
| XEROX |
VIVACE 160 |
U6-5 |
EPROM expired |
| XEROX |
VIVACE 160 |
U8-1 |
exposure lamp
blown, lamp terminals contact or regulator |
| XEROX |
VIVACE 160 |
U8-2 |
exposure lamp
blown, lamp terminals contact or regulator |
| XEROX |
VIVACE 160 |
U8-3 |
exposure lamp
blown, lamp terminals contact or regulator |
| XEROX |
VIVACE 160 |
U8-4 |
exposure lamp
blown, lamp terminals contact or regulator |
| XEROX |
VIVACE 160 |
U8-5 |
exposure lamp
blown, lamp terminals contact or regulator |
| XEROX |
VIVACE 160 |
U8-6 |
exposure lamp
blown, lamp terminals contact or regulator |
| |
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